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Kieran has worked as an IT and management consultant for almost ten years. He has worked with some of the world’s best companies from the insurance, banking, government and technology industries. His clients included Microsoft, Nortel, Ireland’s dep. of finance and Hewlett Packard amongst others. Kieran spent almost 5 years as a consultant in Accenture. During his time there he lead a number of successful project teams. He gained a detailed knowledge of the communication and information based challenges faced by large organisations across multiple industries in the public and private sector. Kieran developed an avid interest in utilising online technology to increase the efficiency of geographically distributed teams and communities of practice.Following the completion of his BSc in computer science, Kieran began his career in 2002 as a researcher for Hewlett Packard working within an expert team researching cutting edge semantic web technologies. During his 5 years in the research and development space Kieran was awarded a research MSc degree. He had an opportunity to analyse the integration complexities within a large organisation like HP. He lead an EU funded R&D team (in the national university of Ireland Galway) developing geo-spatial web service technology along with technology partners from six other EU countries. Kieran joined eSocialMedia in 2011 because of their innovative insightful approach to using social media technology to improve the efficiency of different business departments. He was delighted to have the opportunity to continue working with clients in the largest and most innovative companies in the world. Kieran has taken responsibility for project managing the eSocialMedia consultancy team and maintaining and updating the company’s social media strategy and implementation methodology.

There are some fundamental things required to create a good professional LinkedIn profile. This article will provide you with some tips for selecting a new LinkedIn profile photo. It is the first aspect of your LinkedIn profile that people will see. It can damage your credibility if you have a poor...

Clock-Icon Jan 8, 2014 | author-Icon |

I read an article in the Telegraph back in 2010 called “Time to ditch the blood sucking social media gurus” that really resonated with my own feelings. Working in an environment where there are so many self-proclaimed experts causes issues for both businesses and genuine experienced service...

Clock-Icon Dec 2, 2013 | author-Icon |

On the 19th November (2013) LinkedIn announced the introduction of Showcase Pages. In essence this allows companies to set up product or service specific pages that can be “followed”. Up until now users could only follow company pages (or LinkedIn influencers). The new Showcase pages feature is...

Clock-Icon Nov 24, 2013 | author-Icon |

In the business to business (B2B) sales environment individual credibility and brand can be as important to a client as the company’s brand. People buy from people they say. In today’s society many people will check out a person online before/after they meet them. The information they gleam...

Clock-Icon Nov 16, 2013 | author-Icon |

The question assumes that marketing managers have an input into drafting guidelines for employee profiles. It also makes the assumption that your company has guidelines for their employee’s online profiles. In a previous article I discussed why marketing should care about employees’ LinkedIn...

Clock-Icon Nov 14, 2013 | author-Icon |

There have been a number of articles recently discussing privacy concerns about LinkedIn’s new Intro app. The new application developed by LinkedIn’s engineering team allows users to view LinkedIn profiles of mail recipients/senders within the native Apple email applications. Similar...

Clock-Icon Nov 12, 2013 | author-Icon |

BBC Technology author Joe Miller approached me last week to discuss the recent changes to Facebook which allow users to edit posts after they have been published. Joe was writing an article Facebook editing function raises concern over misuse. We discussed how this new function could be abused by...

Clock-Icon Oct 9, 2013 | author-Icon |

The new term on the block in recent months has been social sales (or social selling). It has been flanked with terms such as social recruitment. So what is the difference between traditional sales and social sales? I think the difference is the adoption of new digital communications tools. These...

Clock-Icon Jun 12, 2013 | author-Icon |

Over the past couple of years we have seen the adoption of social media within companies that wanted to reinvent themselves and improve their fortunes. Dell and Starbucks are two well known examples that fall into this category. Here is an article from Forbes published last December discussing how...

Clock-Icon Jan 31, 2013 | author-Icon |

I have been investigating how the open services white paper will impact organisations like housing trusts in the U.K. In an article in the Guardian in July of this year, a year exactly after the white paper was published the implications of the white paper were discussed. It is obvious that there...

Clock-Icon Nov 30, 2012 | author-Icon |